Accessibility Statement

DeKalb Market Hall is committed to providing an inclusive and accessible experience for all visitors, both online and in person. We believe everyone should be able to access our information, services, and facilities regardless of ability.

Website Accessibility

We are currently conducting a comprehensive accessibility audit of the DeKalb Market Hall website to evaluate and improve its accessibility in accordance with recognized industry standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Accessibility is an ongoing process, and we are actively reviewing our website’s content, functionality, and user experience to identify and address potential barriers. As improvements are implemented, certain areas of the website may continue to evolve as part of our commitment to creating a more accessible digital experience.

We strive to ensure that our website remains accessible to the widest possible audience and welcome feedback that helps us improve.

Physical Accessibility

Accessible routes are available throughout City Point, including elevator access to DeKalb Market Hall. City Point’s main entrances and public restrooms are designed to be accessible to guests who use wheelchairs and other mobility devices.

DeKalb Market Hall is also conveniently located adjacent to the DeKalb Avenue subway station, which offers ADA accessible routes and elevator access.

If you require assistance during your visit or have questions regarding accessibility accommodations, we encourage you to contact us in advance. Our team will make reasonable efforts to assist guests and address accessibility related concerns.

Feedback and Assistance

We welcome feedback from all visitors. If you experience difficulty accessing any content on our website, encounter an accessibility barrier, or have suggestions regarding accessibility improvements, please contact us.

Email: info@localculturemgmt.com

When contacting us, please provide a description of the issue encountered and the page or feature involved so that we can investigate and respond appropriately.

Ongoing Commitment

DeKalb Market Hall is committed to continually improving accessibility and usability for all guests. We regularly review our digital and physical environments and seek opportunities to enhance accessibility as standards, technologies, and best practices evolve.